By completing this module, you will be able to understand what sales is and know what you will learn by the end of this course. Â Â Â Â Â
Module 1: Introduction
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Module 2: Developing Effective Salesperson’s Traits
By completing this module, you will be able to develop effective traits of a salesperson, differentiate between being assertive and being aggressive, use emotional intelligence to improve your sales skills, understand how to use problem solving to improve your sales skills, and understand how to close a deal.
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Module 3: Knowing Clients
By completing this module, you will be able to do research to understand your client, identify your customer values, understand your customer expectations and needs, and understand your customer challenges and needs.
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Module 4: Knowing the Product
By completing this module, you will be able to understand the importance of knowing your company and your products, understand the importance of believing in your company and your products, differentiate between enthusiasm components, understand how to link your product to the customer’s values, and represent your product/service better.
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Module 5: Managing Leads
By completing this module, you will be able to understand how to sift through your names list, how to manage cost of pursuing leads, how to keep a solid and effective list of leads, and what you should focus on in your leads.
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Module 6: Being Authority
By completing this module, you will be able to understand how to be authorities in sales, develop expertise in sales, better know your competition, continue to learn tips on sales and communication, and solve customer problems using authority.
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Module 7: Building Trust
By completing this module, you will be able to understand how to use testimonials to increase sales, use transparency to increase sales, be genuine when dealing with customers, and get and use feedback from your customer.
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Module 8: Strengthening Relationships
By completing this module, you will be able to understand how to use active listening skill with your customer, use communication to strengthen relationships, reward your customers, and build and keep relationships.
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Module 9: Improving Communication
By completing this module, you will be able to list the ways of improving your communication skills, understand the importance of being prepared, not scripted, understand how to use appropriate humor when selling, and understand the importance of being yourself when selling.
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Module 10: Self-Motivation
By completing this module, you will be able to understand how to motivate yourself valuing your work, how to reward yourself, and the dangers of procrastination.
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Module 11: Setting SMART Goals
By completing this module, you will be able to understand how to set SMART goals, differentiate between long-term goals and short-term goals, and understand how to track the progress of your goals.
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Module 12: Conclusion
By taking this module, you will know what should be done after completing this course and understand some words from the wise related to sales.
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