In this comprehensive course, you’ll explore what communication truly is and how to make it work for you. Learn how messages are sent, received, and interpreted through various channels. You’ll uncover common barriers to communication and discover proven strategies for overcoming them. Whether it’s non-verbal cues, tone of voice, or verbal clarity, you’ll learn how to adapt your message for greater impact and clarity.
The course guides you through powerful tools like the STAR method for on-the-spot speaking, the use of “I” messages, and appreciative inquiry for deeper, more positive conversations. You’ll also master listening techniques, sharpen your questioning skills, and become more confident in navigating professional and social conversations. The lessons are practical and applicable across industries and roles, whether you’re networking or resolving conflict.
This course is more than theory—it’s a hands-on toolkit for anyone looking to build trust, influence, and connection. With engaging modules, real-world examples, and actionable techniques, you’ll build a strong communication foundation. Whether you’re leading a team, making presentations, or enhancing personal relationships, this course empowers you with the confidence to communicate with purpose and authenticity.
Course Content
Module 1 – Getting Started
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